John is the Best Of The Best! I had an installer lined up and John handled my fulfillment such that I had my RIP installed 2 weeks after my quote request to AOR. (Custom valved Fox shocks, springs and leaf add). It was probably a baby order for him but I truly felt valued as a customer and now I'm a very happy one. Could feel the benefits on steep cut-back roads in West Virginia last week.
Doug my installer said some things took longer and others took a little less time than expected but it was somewhat challenging (and they do a lot of 4x4 work). John told me to pass on his cell # as he had pointers to make the job go smoother but Doug decided NOT to call him. So I teased him about it being like a man asking directions, which just doesn't happen. The reply I got to that is if they keep making right turns they'll get somewhere eventually.
Anyhow they needed a different (wider) lift to work under my quigley so there's that.
JoeH there's such great resources on this forum you will do fine I bet