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Old 12-28-2015, 06:23 PM   #11
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You can always just seal it up with silicone temporarily to get you out on the road, I wouldn't let it stop you from any travel plans.....


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Old 12-29-2015, 10:17 AM   #12
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This is definitely a MB issue. My Sprinter has the same cover (but solidly sealed). I assumed that it was for the OEM backup camera, not used by SMB. See your dealer ASAP.
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Old 12-29-2015, 11:30 AM   #13
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Mercedes Warranty-5yr/100K miles covers this

Got an answer right away from MB Sacramento (Loren Wilson) who is awesome. Covered under warranty, never seen one before so we are a first--have to take in and have no idea how long it will take. Glad they stand behind it and hoping no one else has this issue.
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Old 01-06-2016, 02:18 AM   #14
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This brings me to a question, I ordered the Sprinter with the stock back up camera is that going to be in the way of the penthouse? I still have time to change order if that's the case, but not much time, I'm going to have to finalize soon.
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Old 01-06-2016, 07:35 AM   #15
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Nordicjump, hildems had mentioned in his post above that the PH top clears the hole by 3-4". I would check with SMB just to confirm there's no other interference with adding the factory camera like wiring that would be in the way. Otherwise, just have them add one. In fact there are several factory options that are not compatible with SMB build outs, double check if you're not ordering through them.


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Old 01-06-2016, 10:13 AM   #16
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Stock or after market works on the Sprinter with the PH--in retrospect I would go with stock--the aftermarket put on by SMBW isn't that clear compared with the stock. The Mercedes quality is almost like a camera, the aftermarket, not at all and the field of vision is smaller.
SMB told us the hole was there for some sort of antenna and to just seal it with silicone. We are taking it to Mercedes to do the work because silicone in this area won't hold.
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Old 01-27-2016, 02:23 PM   #17
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I have the same hole in my roof, a 2012 Sprinter. I discovered it in the rain when the water came down through the light in the back. It's a plastic plug, glued in, not welded. There's a board underneath it that pushes on it and pushed it out. I put in a shim so the board doesn't hit the plug, and reglued the plug. Doesn't look quite as nice as it did, as Mercedes painted over the plug, but nobody can see it anyway.

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Old 01-28-2016, 10:01 PM   #18
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Is the board a SMB or Mercedes addition to the penthouse area? Reason I ask is Mercedes is going to fix it but if the board is something SMB put there, the issue will happen again. I just want to "fix" it once. I guess Mercedes will work with SMB since they are Official Mercedes Upfitters but wonder who will eventually be responsible. Seems like it might be a common problem, and actually a pretty serious one if it causes water damage inside. thanks
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Old 01-29-2016, 12:22 PM   #19
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The board that pushes the plug out is part of the ceiling panel that SMB installed. If Mercedes fixes it without addressing the issue of the board, I expect it will just happen again. It's not a difficult fix to do yourself if you're handy with a screwdriver to get the ceiling off so you can access the board. If you do this yourself, remember where everything came from because you'll need to put them back in the same place!
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Old 01-29-2016, 12:52 PM   #20
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Thanks Steve
Not thinking I should have to fix this since it is less than 8 months old and it happened around 7 months. Definitely not interested in undoing the ceiling in a new van! Will see what MBZ has to say once they try to fix it. Thinking SMB might want to address it on future tops and that they must have seen this before (at least yours).
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