How do you contact Colorado Camper Vans? - Page 2

shenrie · 08-31-2017, 12:57 PM

dang, 6-7 months out? he was only a month out 4 years ago when I got my ccv top. crazy how times change. obviously busier than a 3 legged cat covering crap, lol.

either way, lack of response is frustrating as hell. he had a good excuse when we were doing business, but sounds like hes busy and dealing with employee issues. regardless, he needs to keep the warm fuzzies with customers otherwise they will bail. its a lot of money to float and be left hanging. keep trying and keep leaving messages and emails. it sucks you gotta be a pita, but you need to know status so you can plan accordingly as well. its a two way street.

that said, we are still really happy with our ccv top 4 years later. best of luck!

Jsweezy · 08-31-2017, 01:20 PM

Quote:

Originally Posted by rallypanam

Just lifted as per his Facebook page: "suspension lift installed"... almost sounds like a kit?

Its a van compass lift 2.5".

nemesisnight · 08-31-2017, 02:19 PM

Quote:

Originally Posted by Jsweezy

Ujoint also has a new pop top design...

Just a rooftop tent, not a pop-top. Couldn't tell if you were just being sarcastic and joking (which is likely).

JFlo · 08-31-2017, 02:22 PM

Quote:

Originally Posted by Jsweezy

I know noone here has any complaints about their products....

I didn't get the CCV top, but had them build out some of the interior. Nothing too exotic. I'd give them a grade of 6.5/10 on workmanship and 4/10 on communication.

rallypanam · 08-31-2017, 02:45 PM

Quote:

Originally Posted by JFlo

4/10 on communication.

Hey, that's pretty good!

I'm a huge fan of my CCV top, and Derek is a super nice guy, but I'd give his communication more like a 2/10, maybe a 3/10!

Jsweezy · 08-31-2017, 02:54 PM

Quote:

Originally Posted by nemesisnight

Just a rooftop tent, not a pop-top. Couldn't tell if you were just being sarcastic and joking (which is likely).

Well it is on top.. And it does Pop... Maybe lock and drop too, if your lucky.

Ha ha ya, I was being just messing around and have had too much coffee today.

MSD · 08-31-2017, 04:22 PM

I live about 10 mins from Derek's shop. If you get real desperate I can pop over and asking him WTF??? Just kidding… sort of. But I can ask him where things are at and to have him please contact you.

I know this can be a bit unnerving but it's back to the typical CCV customer service since Matt left to do his own thing… rentals. Anyhow send me an PM and I'll give you my contact info.

Quote:

Originally Posted by Wanderlust Bus

We have our pop top install scheduled in 6 weeks. We put a deposit down back on March 1st. I haven't heard from CCV in a few months. I've tried calling them and emailing them to confirm exactly what options we are getting. No response to emails or voicemail. I'm getting a little worried.

Does anyone have any other way to contact them?

Wanderlust Bus · 08-31-2017, 04:48 PM

Quote:

Originally Posted by MSD

I live about 10 mins from Derek's shop. If you get real desperate I can pop over and asking him WTF??? Just kidding… sort of. But I can ask him where things are at and to have him please contact you.

I know this can be a bit unnerving but it's back to the typical CCV customer service since Matt left to do his own thing… rentals. Anyhow send me an PM and I'll give you my contact info.

I hope I don't need to take you up on your offer. I'll keep trying for a few more days.

shenrie · 08-31-2017, 06:15 PM

thats awesome of you to offer to do that for him msd, seriously.

and x2 rally. id score 3-4 outta 10 as well.

225 · 08-31-2017, 06:28 PM

Looks like I need to hurry up on my pop top design I've been working on.....