Quote:
Originally Posted by haywoodphotomaccom
I will be sending them the hit count on this thread and some of the responses with identity scrubbed.
They could easily make this go away....
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I am (hopefully) weeks away from purchasing a new top. Fiberine will be off my list until they can prove at least some "normal" form of customer service. They may have already taken far too long for my liking.
This is one reason I became a member here, it is all the valuable experiences like this. I am sorry for your treatment, but please know merely by your sharing here, you are causing them some retribution. Companies need to understand that for every customer they shaft, there is at least 10 to 20 real life, money spending, customers that they lose.
Good customer service pays far more than the marketing and advertising it will take to replace potential customers like myself totally turned off by the type of treatment you received.