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You are right about dealership's looking for any excuse to back out of any obligations regarding warranty , this A.M. I took my new van to Advantage Ford to have my stock headlights looked at and possibly worked on because of lack of adjustment and the first thing off of the service writers lips was that I would have to take it to Sportsmobile as it was a conversion . I then with a little hostility explained that they were Ford's Stock headlight's and not the Hella Hid's . He was so quick to absolve himself of any warranty that he never heard the word HEADLIGHT'S once in the three times that I said it . I explained to him that GOOD LISTENING is a worthwhile service virtue . He then started complimenting me on the van . Make's me wonder how viable Sportsmobiles claim is with regard to all item's by Ford are under warranty by Ford.
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It might be time to try another dealer. I've had my SMB in multiple Ford shops for warranty work, and never had a problem. You can see the warranty work listed below, neither the SMB conversion nor the S-K 4wd has been an issue with any of the work. That includes warranty work done in Canada (injectors), Los Gatos and Santa Clara, CA
04 E-350 Ext. 6.0L PSD 4.10LS 9700# w/driver
Sportsmobile camper conversion w/penthouse top
125W solar panel. Sportsmobile off-road trailer.
Salem Kroger coil spring 4wd conversion - 4" lift
05 F350 front axle and aluminum wheels 275/70-18 tires. 46 Gal tank - harpooned pump vent tube. Scangauge.
162 days in the shop - not counting the 4wd conversion time - Replaced front springs, 2 injectors, Trans housing, 3rd gear, Reverse planetary assy, Turbo, Alternator, Turbo hose fitting, Block Heater, Door lock - all under warranty. AC hose, not under warranty.
Mike