First let me start off by saying that I am the Parts Manager at B and B RV in Northern California. So not only was I looking for a lift kit for my own van, but I was also in search of a good lift kit that we could sell and install at our shop.
I started the search with 3 companies in mind. Action Van Suspension, Camburg Engineering, and J Flame Customs. Because I would be buying my own lift kit to start with; price was a huge consideration, but also since I would be offering them for sale at our shop I still wanted something that wouldn't break the bank and had to be a quality product. Especially considering the biggest reason most people that stay with 2 wheel drive would be because of the high cost to convert to 4 wheel drive. I started by searching the Internet for anything good or bad about the lift kits offered by these three companies but didn't come up with much, other than the debate about how safe bent I beams are (which is what's offered at Camburg) the other two companies make drop brackets. While all three companies seem to have had very quality kits, cost was still what I was looking at so that eliminated Camburg and left me with J Flame and Action Van. I started by sending an e-mail to J flame (the least expensive kit) about my interest in getting one of there kits for my van and the shop....waited one day, no response. Called there shop and got an answering machine. Left a message.......waited two days, no response. O.K. never mind, I moved on to Action Van Suspension. I called the phone number on their website, two rings and yay an actual human being on the other end of the phone. A very nice lady named Tammy answered the phone and after I told her what I was looking for she transford me over to Larry (also a super nice guy) I talked to Larry for a few minutes explaining what I was looking for and after a whole 15 minutes my kit was paid for and the excitement for my new lift kit began to build. FYI, I went with their performance suspension system. They also offer an upgraded Ultimate suspension kit. When I talked to Larry and ordered my kit it was about 3:00 in the afternoon and he let me know that my kit would ship out in the morning and I would have it in two days. Sure enough two days latter my kit is here!! Three boxes of lift kit goodness that I couldn't wait to tear into. Upon opening the boxes my first impression was; this company really cares about their stuff. The packing was excellent. Every piece was individually wrapped in styrofoam and taped up and all the boxes were filled to the rim with foam peanuts and expanda-foam. I left everything packed up and waited till I got home to open each piece and inspect it. Once I got home and began the inspection process I was VERY impressed with the quality of the kit. The welds look impeccable, every piece of the kit looks custom built (not mass produced) there doesn't appear to be a single scratch or visual flaw on anything (except for the lift blocks, which I don't think they make) Nothing wrong with them they are just not hand made and powder coated like the rest of the kit. So far I am very pleased that I went with Action Van Suspension and if this kit works as well as it looks, I can't wait to promote it. I will be installing this kit next week end (5-5,6) and will be taking pictures and reviewing the entire process and will write part II after it is installed. P.S. still no contact from J-Flame...
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