Re: My boat trailer axle broke off while driving!
Hi Greg. Ranger is not helpful. They offered a 1,000.00 discount towards the price of a new trailer. A brand new replacement trailer from them, for my boat, is 6,000 dollars. I spoke nicely to a manager in the warranty department and he would not budge. He said my trailer is out of warranty and it is their good will to offer a 1,000 discount. Never mind the welds are shitty and the axle they used had problems from the get go. He admitted there has been problems like the one I had. Apparently other owners had problems with their 2005 axles and had to get them replaced. As far as I can tell Ranger never did a recall or made any effort to contact owners to get the parts replaced.
I told him that someone could have been killed or hurt form my incident. His response was basically no one did so what 's the matter......
It seems like the boat owner had to contact them first to get the ball rolling. If they told me about the problem, or to be on the lookout, I would have taken care of the axle years ago. I am more mad at Ranger for not putting the word out versus bad parts and welds. My insurance should cover most of the trailer. Still waiting to her from them.
I served 4 years in the Marines and the past 16 years in public safety. I willingly put my life on the line every day I go to work for the past 20 years. I never thought driving my boat to a lake I was doing the same thing to my family, others and I. There is a whole thread on this topic at bassboatcentral.com in the general forum discussion...
I will never buy a Ranger again. I will never recommend Ranger to anyone.
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