Quote:
Originally Posted by Backcountryguy
Wrinkledpants, sorry to hear about this as well. I have also been a bit put off by the strictures and inflexibility of SMB at times. Especially now that I've researched other upfitters who are willing to give you what you want for your $130K. In the end I think we'll be happy with the product but it does seem like we need to have a long list of post-conversion work done. I don't know why, but the fact that SMB won't even plan for a couple of carriage bolts locations for the aux tank especially peeves me.
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SMB West can go pound sand as far as I am concerned. They will tell you to your face that their tops do not leak, but we all know that is not a factual statement. I was going to have them do a Penthouse top for my van and asked if I could watch them do it. They said no. They said; "if you don't trust us, we probably aren't the company you should chose." -That was all I needed to hear!
As to them keeping your $2000 dollar deposit (considering what ya experienced with the lender), that is just plain wrong! -It not like you changed your mind because you decided not to buy anything.
Gar