So, I bought my setup used and in pieces. So when I got it all assembled the steps seemed kinda slow. I knew they were old, so I figured I would replace the actuators. As I mentioned the new ones seem to work about as well as the old ones, albeit they are new so this must just be how they work. As far as getting the steps to tuck all the way back up, have you adjusted the bolt adjuster(where the hole in the step is at) to pull the step up tighter? My adjuster was all rusted, so this weekend when replacing the actuators, I also replaced the bolts and now I can actually adjust them to pull up tight. One thing I did think was strange is that it seems like the shock should do the opposite of what it does. The shock appears to help push the steps down, but I would have thought that the shock would be better suited to help pull the steps back up as that is where the actuators seem to complain the most.
Dave, one other thing I noticed on my passenger side is that the aluminum L metal that attaches all the pieces together was bent so initially, it kept sliding out of alignment on the metal pins and that caused a little binding when retracting that step, so I put some JB weld on the metal pin to keep it from slipping and that seems to have worked very well. I wonder if yours might be doing the same, preventing it from fully retracting.
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New Van: 2000 Ford E350 SMB RB42
Old Van(sold): 1995 Dodge B3500 SMB RB33
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