When you did your output test did you disconnect the load (house batteries) from the converter?
Is there a reset button? If not try disconnecting the power and see if on the reboot it heals itself.
Are the charging settings adjustable? If so check those settings. Finally check for a good ground.
early this morning I shut off the inverter/charger for a few seconds and rebooted that seemed to work and the charging light kicked on
thanks very much we will see if that works over time
Ed