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Old 10-31-2011, 12:25 AM   #11
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Re: Texas Visit

Quote:
Originally Posted by 70goingon17
The best thing I did was to get a cassette toilet - I love just being able to empty it out in any commode. DJ
Hi DJ
Thanks for sharing your experiences. sounds like you're enjoying your new camper.
what brand/model portable toilet did you get?
how about some pics of your rig to share?
thanks!

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Old 11-01-2011, 09:18 PM   #12
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Re: Texas Visit

Hi Willie Bill,

As of when we visited SMB Texas a year ago: they were a small shop staffed by Paul Meyer, an office manager, a foreman, and a team of builders. Paul handled all the sales interactions.

Overall, we give Paul and his teamtop ratings. There were some issues with follow through -- I expect solely due to short staffing rather than any intentional oversight.

We discuss our experience at SMB Texas here in the section "Choosing a Builder":
http://www.advanturetrek.com/2011/11/rvi-factory-visit/
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Old 11-30-2011, 02:13 PM   #13
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Re: Texas Visit

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Originally Posted by k9sprinter
Quote:
Originally Posted by JoeyNick
When I did my visit to SMB Texas in 2004, I dealt with Paul Meyer. He's a gentleman and gave me zero pressure to buy.

I was able to look at every used SMB on the lot, he gave me a tour of the factory and discussed various options for a new build. He even made time for me when I returned the next day, unannounced.

It took me three months after that visit to place my order for a new SMB. The entire time, he answered questions diligently (both email and phone), made several suggestions for my custom layout and still gave me zero pressure to place an order. During the build, he was just ad accommodating to my questions and requests.

If only other sales people were as good as Paul... I cannot recommend him highly enough. A class act, all the way.

Keep us posted on your progress.
Paul is FANTASTIC and the president of the company, He will not push you or try to SELL YOU into anything, you dont want or need. In fact, he talked me out of some things, I didnt need or would ever use!!!!!!! When you deal with Paul, it is IMPOSSIBLE for you, not to be satisfied, with your build !!!!!!!!!!!!!!!,
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