After taking the previous pictures I ran into issues when returning the awning to the stored position. The lead rail was two low on the left hand side.
At first I wasn't to worried because there are adjustments for the pitch of the awning, I was hoping that this would be a simple adjustment and I would be a happy camper. Unfortunately, the next thing I found was worse, one of the set screws for this adjustment appears to have been cross threaded, and is frozen.
For the record the unit is supposed to show up with the pitch set to 5 degrees, there is no way this one ever was. When first contacting Dometic they seemed helpful up until I showed them what I thought was wrong. Then they told me to take it back to the installer, I told them I was the installer and was told they only warranty work done by qualified Dometic installers.
I did take it to my local Camping World, they were kind enough to look it over and said my installation was fine. They really didn't want to get in the middle of it, because I didn't purchase through them. I will now go back to my place of purchase and see what avenues I can take, although I see now they aren't carrying Dometic awnings anymore.
I did play around with it today and just need a little more tweaking, I have moved the frozen screw some, just not enough. I think a couple of more hours I might get it to work. But I can not and will not recommend the unit based on current issues and resolutions.