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Old 08-31-2017, 12:57 PM   #11
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dang, 6-7 months out? he was only a month out 4 years ago when I got my ccv top. crazy how times change. obviously busier than a 3 legged cat covering crap, lol.

either way, lack of response is frustrating as hell. he had a good excuse when we were doing business, but sounds like hes busy and dealing with employee issues. regardless, he needs to keep the warm fuzzies with customers otherwise they will bail. its a lot of money to float and be left hanging. keep trying and keep leaving messages and emails. it sucks you gotta be a pita, but you need to know status so you can plan accordingly as well. its a two way street.

that said, we are still really happy with our ccv top 4 years later. best of luck!
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Old 08-31-2017, 01:20 PM   #12
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Quote:
Originally Posted by rallypanam View Post
Just lifted as per his Facebook page: "suspension lift installed"... almost sounds like a kit?
Its a van compass lift 2.5".
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Old 08-31-2017, 02:19 PM   #13
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Originally Posted by Jsweezy View Post
Ujoint also has a new pop top design...


Just a rooftop tent, not a pop-top. Couldn't tell if you were just being sarcastic and joking (which is likely).
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Old 08-31-2017, 02:22 PM   #14
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Originally Posted by Jsweezy View Post
I know noone here has any complaints about their products....
I didn't get the CCV top, but had them build out some of the interior. Nothing too exotic. I'd give them a grade of 6.5/10 on workmanship and 4/10 on communication.
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Old 08-31-2017, 02:45 PM   #15
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Originally Posted by JFlo View Post
4/10 on communication.
Hey, that's pretty good!

I'm a huge fan of my CCV top, and Derek is a super nice guy, but I'd give his communication more like a 2/10, maybe a 3/10!
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Old 08-31-2017, 02:54 PM   #16
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Originally Posted by nemesisnight View Post
Just a rooftop tent, not a pop-top. Couldn't tell if you were just being sarcastic and joking (which is likely).
Well it is on top.. And it does Pop... Maybe lock and drop too, if your lucky.

Ha ha ya, I was being just messing around and have had too much coffee today.
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Old 08-31-2017, 04:22 PM   #17
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I live about 10 mins from Derek's shop. If you get real desperate I can pop over and asking him WTF??? Just kidding… sort of. But I can ask him where things are at and to have him please contact you.

I know this can be a bit unnerving but it's back to the typical CCV customer service since Matt left to do his own thing… rentals. Anyhow send me an PM and I'll give you my contact info.



Quote:
Originally Posted by Wanderlust Bus View Post
We have our pop top install scheduled in 6 weeks. We put a deposit down back on March 1st. I haven't heard from CCV in a few months. I've tried calling them and emailing them to confirm exactly what options we are getting. No response to emails or voicemail. I'm getting a little worried.

Does anyone have any other way to contact them?
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Old 08-31-2017, 04:48 PM   #18
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Originally Posted by MSD View Post
I live about 10 mins from Derek's shop. If you get real desperate I can pop over and asking him WTF??? Just kidding… sort of. But I can ask him where things are at and to have him please contact you.

I know this can be a bit unnerving but it's back to the typical CCV customer service since Matt left to do his own thing… rentals. Anyhow send me an PM and I'll give you my contact info.
I hope I don't need to take you up on your offer. I'll keep trying for a few more days.
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Old 08-31-2017, 06:15 PM   #19
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thats awesome of you to offer to do that for him msd, seriously.

and x2 rally. id score 3-4 outta 10 as well.
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Old 08-31-2017, 06:28 PM   #20
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Looks like I need to hurry up on my pop top design I've been working on.....
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