Re: Diesel mechanic, Northern California San Francisco, Sout
So far my only experience with the van has been warranty replacement of the fuel pump at a dealer, North Bay Ford in Santa Cruz. However, it was a very positve experience, no really....what I found is that they pretty much do everything for the Santa Cruz area, several diesel mechanics on staff, have done full engine rebuilds on vans, small commercial trucks, etc. Service manager was really good to work with and talk to. This was pretty refreshing compared to working with the big Ford dealers in the valley, have talked to Jay Mento in Redwood City as well when we were looking at SMB's, really good guy, have not used their service dept.
9/06/13 Edit Wow was I wrong about North Bay Ford in SC, pretty much experinced everything bad about dealer service possible in my 2nd experience with a P0299 code, at one point even denied that Ford had an issue with turbo's on 6.0's....WTF?
2010 E350 RB 6.0 Diesel
SMB 4x4 PH