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Old 06-28-2015, 02:50 PM   #21
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Re: Best Roadside Assist

Quote:
Originally Posted by redrock
Quote:
within the last 3 years I've been towed with no issues in Sonora, Bakersfield and Nevada
This may be a ridiculous question, but: towed 3+ times in 3 years? That seems like a very lot. May I ask why you've needed so many?
Heater hose popped off on Sonora Pass

Vacuum booster failed outside Vegas.

Screwdriver on I-5 flipped up into the radiator outside Bakersfield.


None of the last tows had anything to do with the 6.0 engine except when they rebuilt the engine and made a mistake during the rebuild... I didn't have to pay for that tow

Now I have had to be towed for an engine issue in the past. I had an injector go out, a EGR issue and a ICP(?) sensor fail.

Quote:
Originally Posted by BroncoHauler


At the same time, I will say Dave takes his SMB places that probably 80-90% of SMB owners never take theirs.


Herb
Only once did I have an issue off road; a SMB wire harness got wrapped up in the fan, but I was able to limp out to the road. Needless to say I am a little gun shy while off road I'm hoping the rebuild ends a lot of the potential issues the 6.0 has been known to have that I've never encountered.
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Old 06-28-2015, 03:08 PM   #22
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Best Roadside Assist

Thanks for the laugh Rob!
Since I now have experience with my AAA Plus membership (first call ever yesterday) I'll weigh in.
Excellent service.
The biggest pain was the long phone call with spotty service. Eventually, I got the city-dweller CS girl to understand that if they just sent a truck out in the desert from Page on 160? he would find me. Hell, just give him my number and let him call me! Cut out the middle man.
Anyway, choosing my words carefully I said "don't send out a small truck. I drive a van. A Ford E350 van. It's kind of big and long, and heavier than a sedan. Send a bigger than average rollback if you can". They did just that. They sent an F650 (Cummins, the driver made a point to tell me ) with about a 25' bed. He had no problem with the SMB. He didn't ask questions and drove me in running 70. Plus, he towed me in to a KOA nearby after telling AAA he was taking me to the repair shop as agreed. He said call him direct Monday and he would tow me onto the shop if needed. I was blown away by this good old-fashioned practicality.
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Old 06-28-2015, 03:36 PM   #23
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Re: Best Roadside Assist

A little bit of a silver lining on your cloudy day. Nice to hear of the great service.

Here was my tow truck experience some years back. About as manly as you can feel after getting stuck on the side of the road, and then needing to get towed.




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Old 06-28-2015, 03:57 PM   #24
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Re: Best Roadside Assist

Quote:
Originally Posted by 86Scotty
I was blown away by this good old-fashioned practicality.
yup, kinda sad to see "practicality" described as "old-fashioned"
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Old 06-29-2015, 10:35 AM   #25
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Re: Best Roadside Assist

Quote:
Originally Posted by daveb
Heater hose popped off on Sonora Pass

Vacuum booster failed outside Vegas.

Screwdriver on I-5 flipped up into the radiator outside Bakersfield.

Was the heater hose issue due to a loose clamp? I.e. would it be preventable in the future by occasionally tightening hose clamps?

Why does a failed vaccum booster require a tow? Massive vacuum leak so the engine wouldn't run?

Screwdriver = pure bad luck.

In any case, I hope this string of misfortune is behind you.
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Old 06-29-2015, 10:46 AM   #26
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Re: Best Roadside Assist

Quote:
Originally Posted by daveb
I'm hoping the rebuild ends a lot of the potential issues the 6.0 has been known to have that I've never encountered.
We hope so too! You've had enough trouble, you don't need any more!
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Old 06-29-2015, 12:43 PM   #27
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Re: Best Roadside Assist

Quote:
Originally Posted by redrock
Quote:
Originally Posted by daveb
Heater hose popped off on Sonora Pass

Vacuum booster failed outside Vegas.

Screwdriver on I-5 flipped up into the radiator outside Bakersfield.

Was the heater hose issue due to a loose clamp? I.e. would it be preventable in the future by occasionally tightening hose clamps?

Why does a failed vaccum booster require a tow? Massive vacuum leak so the engine wouldn't run?

Screwdriver = pure bad luck.

In any case, I hope this string of misfortune is behind you.
Ha, like that's happening Robb I just learn to live with it.

The heater hose was the local Ford dealerships fault, but try to make them pay or fess up

Driving down a steep grade to the shop with hardly any brakes was NOT something I wanted to do. It mainly had to do with where I was broke down. It was the fastest I've ever drove through a filling station for sure. They must of thought I didn't like the price of their fuel.

Where the hell that screwdriver came from was beyond me but me thinks it was the idiot who didn't tighten up the hose clamp...go figure
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Old 06-30-2015, 09:46 PM   #28
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Re: Best Roadside Assist

Quote:
The heater hose was the local Ford dealerships fault, but try to make them pay or fess up

Driving down a steep grade to the shop with hardly any brakes was NOT something I wanted to do. It mainly had to do with where I was broke down. It was the fastest I've ever drove through a filling station for sure. They must of thought I didn't like the price of their fuel.

Where the hell that screwdriver came from was beyond me but me thinks it was the idiot who didn't tighten up the hose clamp...go figure
Thanks for the perspective.

Any more detail on the filling station story? I'm imagining you using a fillings station as a runaway truck ramp.
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Old 07-01-2015, 11:06 AM   #29
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Re: Best Roadside Assist

I happened to have dinner last night with a friend who works at Emergency Roadside Services at AAA Northern California, Nevada and Utah.

So of course I had to ask her. For Premier membership, everything is covered. For Regular and Plus memberships, there is some gray area. She said 2WD, 4 wheeled recreational vehicles would be covered, but once you throw in the 4WD or other lift, then the "provided they are not" clause comes into play so they won't tow.

I grilled her a little on that, I mean, a 4x4 F350 is covered, so why not a 4x4 E350? She had no good answers, although did say that lift kits added to a 4x4 F350 could void the coverage. There doesn't seem to be any set rules per se, just a 'if it looks' too big, then they won't cover.

They also supposedly also cover up to 14,000 GVWR, which would theoretically cover any of our vans, but again the lift knocks it out.

She also was unaware of any differences in coverage between different AAA locations/corporations, but that's also out of her purview.

Anyway, get the more expensive Premier membership and you have no concerns.

Any more questions anyone want answered?
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Old 07-05-2015, 12:06 PM   #30
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Re: Best Roadside Assist

Quote:
Originally Posted by rallypanam
I happened to have dinner last night with a friend who works at Emergency Roadside Services at AAA Northern California, Nevada and Utah.

So of course I had to ask her. For Premier membership, everything is covered. For Regular and Plus memberships, there is some gray area. She said 2WD, 4 wheeled recreational vehicles would be covered, but once you throw in the 4WD or other lift, then the "provided they are not" clause comes into play so they won't tow.

I grilled her a little on that, I mean, a 4x4 F350 is covered, so why not a 4x4 E350? She had no good answers, although did say that lift kits added to a 4x4 F350 could void the coverage. There doesn't seem to be any set rules per se, just a 'if it looks' too big, then they won't cover.

They also supposedly also cover up to 14,000 GVWR, which would theoretically cover any of our vans, but again the lift knocks it out.

She also was unaware of any differences in coverage between different AAA locations/corporations, but that's also out of her purview.

Anyway, get the more expensive Premier membership and you have no concerns.

Any more questions anyone want answered?
That doesn't really satisfy me that Premier coverage in NorCal would get me towed, especially out of the area (although it looks like maybe they'd reimburse, but I'd have to get the tow myself?? Yet another gray area). Did the rep distinguish Premier/RV+? My Oakland office was telling me that it was the RV status that was the problem, not the lift (lift? what lift? ).
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