Re: Can't fill water tank
I think that you are doing everything correctly and using the right valve, it is just that ours are grey. Our vans don't have the direct connection from the City Water Connection to the sink but that shouldn't be a factor.
Try this...turn the pump motor on, then open the chrome valve. In our van, that results in the pump motor immediately turning on. If your pump doesn't come on, I think that it might suggest a problem somewhere. You would think that SMB would test this during filling of the water tank but maybe they fill it from the connection that you used to fill it from the sink itself.
Then give SMB a call and ask to talk to Peter (tell them it is important because Peter can take a while to call you back). If the pump didn't come on, tell them that. Anyone who goes over new vehicles with buyers should be able to help you though.
'01 Ford EB50p Quigley 4WD