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Old 12-27-2017, 11:17 PM   #11
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Sorry to hear OP.

I guess it's time to post this yet again...

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Old 12-28-2017, 01:57 PM   #12
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Sorry to hear OP.

I guess it's time to post this yet again...

Too god damn funny!!!! (But sad cuz it's probably true)....
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Old 12-28-2017, 04:47 PM   #13
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I wonder why they took off your wheel for an oil change.... Does the 4x4 make something hard to reach with wheel on? Sorry, I own a 2wd.
Someone more qualified than myself will have to answer that question - I just buy the oil & filters, and they do the work. Will add through, every time I have brought it in they do ask for the key to the wheel locks, so this was nothing out of the ordinary.

Any YES - I was completely amazed that I didnt suffer any fender or Bushwacker damage. Guess I can (in some small way) consider myself lucky - at least for that.
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Old 12-28-2017, 05:40 PM   #14
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Maybe a tire rotation is part of their basic oil change service. They probably check the other vitals. Part of what a Ford dealership calls their "complimentary multipoint inspection". Either way, a glaring oversight. One that gets people hurt and glad that wasn't the case here. Geez.
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Old 12-29-2017, 07:55 AM   #15
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Thatís crazy! Glad itís working out.


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Old 12-29-2017, 02:26 PM   #16
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Damn, this just keeps happening again and again. It's why I now carry a torque wrench and check the lugs a couple times after a wheel has been off. Glad you wern't hurt.
YOU'RE RIGHT (4-5 post this last couple months alone) and Great idea on the wrench...and doesn't take much room either does it...hmmmm sounds like an excellent thread too..."What are the 'MUST' tools you carry on your SMB" ATrav YOU should start it...your pics alone would make me want to copy that list lol!
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Old 12-29-2017, 03:49 PM   #17
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What are the 'MUST' tools you carry on your SMB" ATrav YOU should start it...your pics alone would make me want to copy that list lol!
Ok, but rather than hijack this thread, I'll start another one under engines and drivetrains.
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Old 12-29-2017, 07:09 PM   #18
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Conclusion: Picked up the van this afternoon, everything looks great and works as new. They completed all the work described on my initial post. We also have an agreement that if anything arises in the upcoming months that I feel may be associated with the incident they will address immediately.
A great group of guys motivated by a moral obligation to do the right thing. No hassles, No bickering, No resistance on any level - Certainly appreciated their effort & concern. Even though its an unfortunate experience I find myself leaving with a sense of obligation - how often does that happen!!!
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Old 12-29-2017, 07:17 PM   #19
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Sounds good.
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Old 12-31-2017, 10:32 PM   #20
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When I used to own a Titan pickup I took it to the dealer for service and the same thing happened. They rotated tires and a 1/4 mile down the road the front end started feeling squirrelly. I pulled over and the front tire was almost off. Mine had no lug nuts on it. I never go to dealers/mechanics anymore for anything I can do myself.


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