1st time using my van to tow my 24' enclosed hauler and with my ignorance didn't think to have a longer hitch bar. Well, the electric power assist jack from my trailer whacked my Aluminess storage box on right turns and sheared the bottom mount.
Called Kenny and he said he was already closing shop. He knows I live up in OC. I happened to be in the area so he accommodated and had me cruise over to his house in the evening where he took the box off for me to get it to his shop for repair the next day.
Yelp is a good idea potentially gone bad. There's a LOT of dialogue, and a number of lawsuits, that claim if you own a business and want bad reviews "filtered", you need to advertise with Yelp and the bad reviews magically go away.
SMB-less as of 02/04/2012. Our savings account is richer, but our adventures are poorer.
Just made my first Aluminess purchase! Can't wait.
On Yelp, I always try to remember that people who have good experiences rarely give reviews, comments, or even dialog. People who have bad experiences anywhere, with any product, always complain. I'm not immune. This is important to remember on sites like Yelp, when thinking of buying a 6.0 diesel or just about anything else really.