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Old 06-08-2017, 11:59 AM   #11
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Wow. So sad!

Senseless loss of precious lifes.
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Old 06-08-2017, 12:04 PM   #12
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Wow. Stunned and saddened.

I have an order in with them too and was gonna drop an email and see when it might be coming. I think that inquiry will have to wait.

Dang.
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Old 07-07-2017, 01:04 PM   #13
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Well today I am stunned a bit. I got a tracking number from Fiamma and my awning is on the way. I had placed my order on May 23rd and paid through their Paypal. Didn't hear back right away but figured things were OK. But then I read this thread.

I waited a couple weeks before contacting them via email. Then waited some more. Some how my message got through and these folks responded. I pretty much put the ball in their court on refunding or shipping and let them know I would be patient as the circumstances dictate such. They responded and were looking into the matter. Then I got an email last week asking if I wanted the awning and of course I said yes. I figured them filling orders is a way to keep things going and perhaps get their company moving again. I certainly felt terrible asking them about my order, but it's not a trivial chunk of change.

But I gotta hand it to them and wish them all the best. I can't even wrap my head around something like that.
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Old 07-07-2017, 01:25 PM   #14
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Yeah, terrible situation for sure. Aluminess said they are backordered well into August for the awnings.
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