Reply
 
Thread Tools Display Modes
 
Old 03-15-2019, 07:43 PM   #31
Member
 
Join Date: Jan 2019
Location: Vancouver, BC
Posts: 43
Final Update:

So got word back from RH. They will be reimbursing me $200 (I think CDN?) for postage and some of the labour costs (1 hour worth). While this doesn't cover everything and the hassle I went through I think this is somewhere in the middle of a positive and negative experience. I did not ask for a number, I did not haggle. I gave them the invoices and this is the number they gave back to me which I accepted. I'm debating about asking for a discount on a future purchase.

Thank you to everyone who assisted me with their feedback, hopefully this can give you some perspective in helping you choose if you want a RH Steering Box. Based on my above experience I would still buy one again, but only if I was in the area and I'd be damn sure there wasn't any issues before putting a lot of distance between my van and the shop.
__________________

__________________
2004 E350 RB 5.4L Chateau
4x4 Quigley
Cyrull is offline   Reply With Quote
Old 03-15-2019, 08:10 PM   #32
Site Team
 
BroncoHauler's Avatar
 
Join Date: May 2007
Location: Southern New Mexico
Posts: 8,693
Cyrull, I very much appreciate that you provided not only your less than positive experience, but also the resolution. Too many people will ask questions, post problems, and never post the final outcome.




Herb
__________________

__________________
SMB-less as of 02/04/2012. Our savings account is richer, but our adventures are poorer.
BroncoHauler is online now   Reply With Quote
Old 03-15-2019, 09:59 PM   #33
Senior Member
 
arctictraveller's Avatar
 
Join Date: Mar 2013
Posts: 2,615
Nice to hear you got some restitution. Despite my less than perfect experience with them, Ido think they have a better product than the typical parts store brands.
__________________

__________________
Arctic Traveller
KC6TNI
2001 GTRV
Advanced 4wd
Agile Ride improvement package
www.arctictraveller.com
arctictraveller is online now   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Sportsmobile SIP or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 11:05 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2019, vBulletin Solutions, Inc.