My two cents: Just do it. We are not walking into a Ford dealer and buying a production car. These are semi custom, pretty unique modifications that we are making or having made to our vans. Have CCV do the top. You do the solar and build out or find someone else to do it. But if you are trying to find a better pop top than CCV, you will not find it.
Nearly all the upfitters have some issue, especially around communications. UJOR has had issues, Agile had issues for a while, Van Specialties, SMB, too. CCV is putting out 5 + rigs per week.
Concerned about risk? Get on a plane like I did and go check them out for yourself, see their work first hand, then decide. Get on a plane and come out to San Francisco and I will show you our mid size top and discuss the pros and cons of the top and getting it done. Find a SMB pop top and climb up into that and then compare size, space , function, canvas, bed, etc.
Is our top 100% perfect? No, but there is nothing big and the little things have been fixed or are accepted as part of dealing with semi custom. We love our top and have spent easily over 150 nights sleeping in it. I would do it again without a second thought. And that is even in light of our getting the first top off the mid size mold, unkowns and all. Just back from 20 nights and 1,500 miles in Baja - all good.
Question to B350. - would you make the decision again to get a CCV top, and/or how would you handle it differently? How did the expectations get set? What is the REAL RISK vs reward? What would you get instead?
Monkeys On The Road - Yosemite to Patagonia - - John, Mary and their daughter took off in October for the tip of South America in their mid size top CCV E Series. They are living it, and loving it.
This van stuff takes a bit of faith, patience, management, persistence and understanding of what is being done. Do your due diligence by comparing first hand, then decide.