Starcool cabin system does not put out cooled air
Sorry for a beginner's question, but the Starcool in our '04 Ford Sportsmobile is not putting out cool air when we're parked and connected to park power.
When we turn on the Starcool system, turn on the blower and set the thermostat, the compressor under the van body is running as is the dashboard compressor and the blower is also working, but the air doesn't cool. When we're on the road with both the dashboard and the Starcool running, the dashboard puts out plenty of cool air.
Does the Starcool cabin system have a seperate coolant tank that may be low on coolant ? We're in Jacksonville Fl. and nowhere near a Sportsmobile shop. The local Camping World franchise won't work on the Starcool, so we're getting no help there.