Since I ended up ordering one just before this was posted, I actually received it this past Friday.
Some notes that might be helpful, note in particular the one noted with '*':
- On-line payment is via paypal, their web-site sort of assumes that you are already logged in to paypal.
- There's not really any e-mail communication that's initiated from their end, but sales support was
responsive and helpful when I reached out.
- It was shipped via a moving company. I guess that's due to the length and delivery to a home address.
I suppose that explains the shipping cost.
* The shipment is marked with big "inspect contents for damage before accepting". In my case the
delivery person set the package with those stickers pointing down (either a mistake, or he was in a
- The awning came very well packaged and it seems like damage would take some active neglect. Mine
was in perfect shape.
- The awning comes with their "KIT AS 120" brackets by default, which are perfect for my ENG rack.
- The awning also included the rafter and the clips to mount the awning legs to the van body (bumper?)
- Mounting the awning on my rack was straight forward though I did use some trick screwdrivers to deal
with clearance issues. It took me about an hour and a half. Roof gutter brackets might be harder.
- It took me a long time to work up to spending this kind of money on an awning. The thing really is
easy for one person to set up quickly. I don't think I know of an obvious way to do it well cheaper.
So, if I want an easy to use awning, this just seems to be what it costs to get one.
- I got the 3.5m one. It's a good fit for the diamond plate ENG rack on my EB van.
- The clips to put the awning feet onto the van might be key in places where you can sleep in your car
but wouldn't be allowed to set up a tent. (I've been known to push my luck in those scenarios.)