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Old 05-19-2015, 07:21 PM   #21
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Re: Van arrived at SMW finally! Good news, bad news...

What is rattling on your van?
What other issues are you having?
Our van sprinter had a Smb west penthouse top installed last summer on a brand new van and it rattles like crazy.
It has been a year and it still rattles, and it did go back to SMB and they said it didn't rattle.
They couldn't or wouldn't fix it.

Sorry to hear that you had issues, good luck with getting them resolved!
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Old 05-19-2015, 07:27 PM   #22
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Re: Van arrived at SMW finally! Good news, bad news...

Make sure to check the remaining roof area (the metal part of the original roof) for metal deposits shavings and or rust.
Or van was seriously rusted surrounding the penthouse just a couple weeks after the install.
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