Quote:
Originally Posted by Aldercrest
Wouldn't you rather type it in yourself? As long as it's a regular keyboard and not a touchscreen, it takes seconds... vs. correcting the useless kid behind the counter. But year, the feet on the counter thing is BS.
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Actually i wouldnt and the reason being is that im paying for a service and if the package ends up lost i dont want to hear any excuse making. Where as if the kid fat fingers a number in the address and the package gets lost, fedex has to pay for that package. If i fat finger a number and the package gets lost im just SOL because fedex will 100% refuse to pay for it. I also dont use self checkout lanes at stores. They arent paying me to do their work for them.
In reality whats going on is they are trying to make it intentionally inconvenient for the consumer so that the consumer gets frustrated and starts doing the work for them for free. For instance having one checker at a register when there are ten registers with fifteen people lined up waiting to check out. Half of those people are going to move over to a self checkout and do the work for the store wage free. Im just not that guy.
I will literally leave a cart full of merchandise sitting at the checkout and walk out before i provide a multi billion dollar corporation with free labor or allow them to waste my time intentionally because they dont want to schedule or hire a sufficient number of employees to work. But thats just me... im weird about those types of things and most people probably dont even give those things that much thought.
For example, Walmart doesnt accidently forget to schedule a sufficient number of cashiers seven days a week 365 days a year. Its done intentionally because paying an employee a wage and benefits is their biggest expense as an employer. They want you using the self checkouts and doing the work of the waged employee for them. Its cheaper to pay one employee to stand at the exit and harrass customers for a receipt than it is to pay five employees to work registers.
This is where it becomes a matter of wasting "your" time intentionally by understaffing. They are profitting at your expense, that is if you place any value on your time. Meaning, you either stand in line wasting time waiting because theres only one cashier for every 20 customers, or you provide the company with free labor by using a self checkout lane. Again, im not that guy...