Thetford Curve not flushing

[slfjas]

I had the same issue last summer with an in-warranty Curve. Thetford shipped me a new one no questions asked. I called their 800 number, and they walked me through the diagnosis- same corrugated tube split. They said that it was unrepairable, so sent me an entire new unit.

John

[BrianW]

I have a Curve but haven't used it much. No problems yet. Sounds like maybe a preemptive addition of a hose clamp to that tube might be in order.

[Onefin]

I am about to order a curve.
Does anyone see a reason why NOT to add a hose clamp before we use it?
Is there some compelling reason why this isn't a fix from the factory?

[rockbender]

I must admit that when I read the title I thought to myself "well that's a sh!++y problem to have!"

Awesome that you documented the fix, Larrie. Well done!

[arctictraveller]

As chief engineer aboard passenger vessels,I have had plenty of experience with toilets, and have yet to find one that didn't have some sort of design problem. My personal boat has a Tecma ($1200!) from Theatford that had an issue that caused it to stop flushing at least twice a year. Fixing it was a messy, time consuming project. I called the US factory and explained how to eliminate the issue, but they insisted they had never heard of it, and I was the only one to complain. Fast forward four years and I found out I could get a redesigned part from Italy that incorporated a proper fix. Theatford in the US again had never heard of the part, and I ended up importing it. If someone could invent a simple, reliable toilet I think there is a huge market. (meanwhile, a bucket will never clog or refuse to flush) Then all I would want is a toaster that works. Glad you found the issue though, a new hose should be pretty simple to install.........

[vwteleman]

More fibre?

[larrie]

Originally Posted by Onefin

I am about to order a curve.
Does anyone see a reason why NOT to add a hose clamp before we use it?
Is there some compelling reason why this isn't a fix from the factory?

If I did not have a Curve I would still order one. We like it a lot. Adding a hose clamp might be a good preventative measure.

[Onefin]

Thanks for the reply.
I am just going to order it and then look forward to cleaning it for my wife and daughter.
Funny how much time one can spend researching a port-a-potty.

[skyrat]

Will the Curve fit in the standard SMB Porta Potti cabinet?

[larrie]

The Curve is 17-5/8 h by 17-3/4 d by 15-1/4 wide, http://thetford.com/product/porta-potti-curve/. Not sure what you layout is but I put mine in one of the closets and pull it out when needed.