Quote:
Originally Posted by billwilson
Has anyone bothered to call aluminess for a fix?
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Quote:
Originally Posted by Ocsmb
I'll 2nd what bill Wilson said. Great service. You tell em a problem your having with their product and kenny will get right on it.
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Yes, I contacted them when I first noticed back in 2010. I was told to add a shim to reduce the vibration. No offer to replace or permanently fix the problem. (I admit though I never did ask them to replace. Kind of old school about that, I expect people to make good on their own without being pressured. For that mater SMB has never volunteered to replace a flaw either.)
I general, I am happy with Aluminess parts and service, however I don't like their latching system for the swing-out arms. I think the design is flawed for off-road travel and have made that clear to them. Just my 2 cents.